Showing posts with label MA. Show all posts
Showing posts with label MA. Show all posts

23 March 2011

The Museum Manager - a chaging skill set?

Having recently been through the process of developing a job description and skills profile for a new Museum Director post, I was amazed at how different it read to what the same JD would have looked like only three or four years ago.

The post we were recruiting for needed to be a high calibre individual, who could 'transform' a service - not the usual wording seen on a museum job advert or competency framework, but in these times, an increasingly important one.  Having researched the current market, and also trawled the various online museum job holding places (and their archived sections) I soon realised that the last 12 months has seen an increasing movement away from the last decades museum manager skill set, namely those of project manager, audience engagement/development manager, and generally all things accreditation linked, to this new set of essential skills around entrepreneurial, transformational, advocacy and partnership management.

It is also interesting that the need to have a recognised museum related post graduate qualification is moving gradually from the essential to the desired (and in some cases, gone completely), with more emphasis on broader management qualifications.

So what might this mean for the museum manager?  Well, for those not wishing to move from the comfort of their current role, there will need to be some pretty intensive training and accreditation of these new 'essential' skill sets, and with the demise of MLA and uncertainty of Renaissance, we may have to look to the more traditional providers (Universities, MA?) to fill the training gap.  For those currently at Uni or completing additional museum related training, it will be important for Universities to add greater breadth to their training - for example, I completed a Distance Learning PGDip with one of the most reputable Museum Studies providers in the UK, yet I don't think I've ever needed to refer to my learnings on pest control once... would offering some options in broader management be a useful addition or option for those looking towards the future and museum management level positions?

And what of the job hunter (and there are many), what can they do in the short term to build this portfolio of management skills and entrepreneurial attitudes?  For one, don't think that digitisation is entrepreneurial!  And two, cafes are now pretty mainstream, not an innovative response to financial development!  What is needed is for a candidate to show that they can 'think outside the box' and use the skills they have developed working in 'the real world' to find an interesting and innovative solution to a problem.

We have spent the last decade learning that the most important skill for a museum manager can be a project manager, bring in lots of HLF money, and bring 'non-usres' into the museum fold, this isn't because we are two dimensional, but because funding and its creation of short term projects has been the key to a 'successful museum' and we have learnt to adapt to that change.  Unfortunately, that rug has been well and truly pulled from under our feet, and the museum managers that survive will be those that are able to get back up, review the situation, and say 'I am no longer a project manager, I am a service transformation manager - let me be innovative'. 

Ignore this at your peril...

7 March 2011

Accreditation - viable in uncertain times?

Although this is only my second blog, and it may seem that the below, coupled with my first post, are looking for doom and gloom in the sector, this isn't the purpose.  I hope that my posts act as discussion points for the issues I feel are bubbling away in the background, and yet to be fully discussed in open, public debate... which leads me onto my next topic, accreditation (formerly registration, for what its worth!)

One of the core functions of the MLA, and a function supported throughout the sector, has been the administration of the national Accreditation scheme, a 'kite mark' system for museums big and small, professionally managed and/or volunteer led.  The make-up of the museum is neither here nor there, so long as the museum agrees to abide by some pretty simple, and some would argue fundamental, management rules for their museum.

The MLA show a pretty impressive list of accredited museums, including our impressive nationals, from which any visitor can draw upon to know that the museum they are in is being a 'good old boy' and following the museum basics from front of house to collections management, and everything in between.  The MLA are also kind enough to send a certificate that says just that, which can then be displayed next to the opening times and charges, making would-be visitors even more certain that the museum they are about to enter is 'safe' and officially QUANGOed.

But, what if you upset the system, do something wrong and have the wrath of the infamous MA and MLA police knocking on your curators door... and what if, after the MA police have left, the MLA strip the certificate from your door, leaving the open wound of de-accreditation for all to see (and fear!)...

This is exactly what happened to one museum back in late 2006, Bury Museum and Gallery in the North West, still officially listed as 'excluded' (liken the naughty school boy) from the accreditation register - the only such entry on the whole list (a very naughty school boy indeed!).  Bury incurred the wrath of both the MA and MLAs ethic committees after it publicised the fact that it was about to sell a Lowry painting to plug some gaps in general council budgets.  Obviously this isn't the usual or professionally acceptable route any museum should be taking, and in no way follows the ethical guidelines of the MA or MLA.  After facing disciplinary action from the MA, Bury resigned its membership, and a few months later was 'excluded' from the accreditation register.

At the time, HLF were quoted as saying that any formal actions taken by MLA and/or the MA would reflect poorly on Bury accessing HLF funds (argh! I shed a tear for them with that statement alone!), and so Bury became the first high profile case of the sector protecting the boundaries and showing the teeth behind the paperwork.

Hmm, but is that the whole story? What's happened since, and could a reflection on Bury's past few years give a sign of the lengths some museums will be willing and potentially 'ok' to take to save the institution over the collection?  Lets see:

Bury was deaccredited in December 2006, according to the Bury Museum Website the 'building' is still calling itself a museum and gallery - so no changes there then... so would your 'average Jo' realise that they were about to enter the (free) forbidden fruit?  Possibly not (alot of museums don't even display their certificates anyway!), ok, but surely the museum is suffering with figures? Not that I can see, since 2006 the museum has not reported any dramatic changes (either way) in audience figures.

Ok, so the public can be fooled, but the sector and sector funders are surely a different kettle of fish.  Well absolutely, as I stated above, HLF said they expected all fundees to follow the guidance of relevant professional bodies calling it sad that Bury took the steps it did.  So no money from them then... wrong! The HLF website shows that in 2007 and 2009 Bury Museum and Gallery accessed just under £100,000 of lottery money from the Your Heritage grant streams, hardly money to be dismissive off!

Ok, ok, so they managed to sweet talk HLF, but other organisations must be wary of them? Nope, according again to their website, they run successful INSET projects, run a range of temporary exhibitions, have had conservation work carried out on paintings and other collections, and took part in the NICE (National Inventory of Continental European) paintings project! Hmm, hardly sounds like an institution smarting from, and soothing, the pains from a ruler across the hands does it?

So what does this mean?  Well, since this high profile case, several museums have walked the fine line between exclusion and acceptable disposals, and even the MA has revised and reasoned some extra special cases why financial motives may be needed for disposal through sale, but even so, looking at the above example, would they be any less of a museum if they were removed?

The reason I have spent all of the above discussing this, is because I have heard through the 'grape vine' of several smaller museums (and a couple of larger ones) discussing the merits of accreditation in the new world order - is it worth the extra 'baggage' and work, and for a reward that really only the sector appreciates?

The issue here is if museums start leaving the security and watchful eye of the MLA and accreditation as times get hard (and councils and boards want to make difficult decisions without being hauled over the coals) then at what point does accreditation become un-viable and an avoidable hassle for museum managers everywhere...?